Really glad I do not have to deal with such annoying problems :p Ok actually there's this one person, but he's not as persistant and has not cross the line yet so I'm still fine with it~
Anyway, I've come to really like my colleagues these days haha I feel super comfortable around them and can just be myself. This is quite rare because I usually take at least a year (?!) to feel comfortable towards a group of people as I probably have mentioned before. I guess this is a good improvement :) Good to let people know the real me even if I'm socially awkward and weird haha.
Just a while ago before I started on this post, I looked at today's date and realise that I'm left with only 2 weeks to my intended last day of work. Now I'm have seconds thoughts on whether or not to stay on... More than anything else, if I end up staying beyond April, it would be because of the people. Besides my colleagues, the supervisors (well, most of them at least) are really nice and helpful too. Feel super grateful whenever they go to great lengths to help us with our cases :) Maybe they're obliged to do so but still... That's why they can survive in the customer service sector.
Okay and maybe because after working for close to two months, I'm more accustomed to this job and it seems easier than it was at the start. Like how I had thought so from the beginning, for such a job you need experience and not just know the theory. Then again, from May onwards, majority of calls would be on payment matters, which is terrible with all the annoying giro giro giro. And anything related to payment or money in life often only spells trouble. Plus, you have to deal with all the shit from the wrong advice given by the bulk of the temp staff who would have left by then (oops that would include me HAHA). If today we give someone the wrong advice, they'll call in again afterwards to hunt us down and just scold the unlucky person who picked up his call, who is unlikely to be the person who wrongly advised him.
Anyway, my third last call for today was unpleasant thanks to this caller who asked about cpf related matters. She wanted to know about the difference between the cpf schemes and after I tried to explain to her and told her to call up cpf board instead to know more about it (this is not under our side), she refused to and wanted to speak to another officer and said I didn't seem to know much about it (well yeah I don't LOL). Okay fine I got my supervisor to speak to her, who told her roughly the same stuff. Then while he was doing a check for her, she HUNG UP. Seriously madam.
All right that sums up my recent work life for now haha. Let's see if I decide to stay on or not! Have a good weekend guys~